Privacy Policy

Sally Parker Marketing Consultancy (we/us) are committed to protecting your privacy, including your personal data.  We will be the data controller of any personal data which we collect from or about you. This Policy sets out the terms on which we will hold and process your personal data.   If you have any queries about this Policy or how we use your data, you can contact us using the contact details below.

Please read this Policy carefully. By contracting with us, you acknowledge that your personal data will be used in accordance with this Policy.

When Do We Collect Information?

We will collect information from you when you become our customer or supplier, or contact us in person, by telephone, by e-mail, by post or by social media.   We also collect information from you when you voluntarily complete customer surveys, enter a competition or promotion, provide feedback or complete a contact form on our website.

We may collect information about you from credit reference agencies when we undertake checks such as credit and identity checks.  We may collect information about you from any source that is available to the public. Information may also be collected about you when you visit our website (for example via cookies), such as your IP address and other browser-generated information. 

What Information Will We Collect?

We may collect the following information:-

• Your contact details or those of your employees, such as name, address, telephone number and email address
• Details of any goods or services you sell to us, or ask us to supply
• Details of your credit history and any records held by financial crime prevention agencies, on the Electoral Register and by providers of utility service
• Information that is available to the public.

Before we can contract with you for the purchase or sale of goods or services, we may need to obtain certain information about you to verify your identity so that we can meet our obligations under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (the “Money Laundering Regulations 2017”) and any other applicable legislation and for the purposes of assessing our credit risk.  You are obliged to provide this information and if you do not provide it, we will be unable to contract with you.

How We Will Use Your Information

We use information held about you in the following ways:-

• to undertake checks such as credit and identity checks to enable us to comply with our anti-money laundering obligations and for the purposes of assessing our credit risk;
• to comply with our contractual obligations to you;
• to help protect your information and prevent unauthorised access to it;
• to deal with any queries, complaints or problems reported by you;
• for payment verification, debt tracing and debt recovery;
• to enable you to participate in our promotions or competitions;
• to enable you to participate in the interactive features of our website and to ensure that content from our website is presented in the most effective manner for you and your computer/device;
• to generate statistics relating to use of our website;
• to provide you with information about other goods or services we offer that are similar to those that you have already contracted with us to provide, or enquired about.  You may opt out of receiving this information when we collect your details or at any time by contacting us using the contact details below;
• if required to do so by law and to the extent necessary for the proper operation of our systems, to protect us/our customers, or to enforce the terms of any contract that we have entered into with you;
• to notify you of changes to our terms of business.

For further information on how data is managed specifically in relation to the website, please see the relevant section of this document.

Our use of your personal data will be for one or more of the legitimate interests described above.

Disclosure of Your Information

We may disclose your information:-

• to our IT providers and others who provide us with support services (so that we can comply with our contractual obligations to you;
• to our appointed accountants, lawyers and other professional advisers (including our bankers), to the extent that they require access to the information in order to advise us;
• to credit reference agencies and other organisations to allow us to undertake the checks set out below;
• to debt collection agencies or to the Court;
• if required to do so by any legal requirement;
• to law enforcement agencies and others in order to investigate or prevent fraud or activities believed to be illegal or otherwise in breach of applicable laws;
• to HMRC if obliged to do so by law, who may pass this on to tax authorities in other jurisdictions; or
• if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers and suppliers may be one of the transferred assets.

We will not disclose your information to third parties other than as outlined above.

Storage of Your Personal Data

We will only keep your personal data for as long as we need to in order to fulfil the purpose(s) for which it was collected, as set out above in this Policy, and for as long as we are required to keep it by law.

We retain personal data collected in connection with the performance of our contractual obligations to you and the information provided to us for identity checks and anti-money laundering checks for 3 years after performance of our contract with you.  You may require us to delete personal data once that period has expired unless we are required to retain that personal data for a longer period by law.

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorised access and disclosure. 

We may transfer, or allow access to, your information internationally including to countries outside the European Economic Area (EEA) when performing our contractual obligations to you.  We will ensure that your personal data is adequately protected when it is transferred outside the EEA in accordance with applicable data protection laws.

You can update your personal data by contacting us.

Your Rights

You have the following rights which can be exercised by contacting us using the details provided below:-

The right:

• to ask us not to process your personal data for marketing purposes.
• to access personal information held about you and to obtain a copy of it
• to prevent any processing of personal data that is causing or is likely to cause unwarranted and substantial damage or distress to you or another individual.
• to obtain the rectification or completion of personal data which are inaccurate or incomplete.
• to restrict or object to the processing of your personal data and to request its erasure under certain circumstances.
• in certain circumstances, to receive a copy of your personal data in a structured, commonly used and machine-readable format and the right to require us to transmit that data to another data controller where technically feasible;
• to be informed about any use of your personal data to make automated decisions about you, and to obtain meaningful information about the logic involved, as well as the significance and the envisaged consequences of this processing.
• to lodge a complaint about the way in which your personal data is being used; and
• to withdraw your consent to any use by us of your personal data otherwise than for one of the legitimate purposes set out above.

Contacting Us

If you have any queries, comments or requests regarding this Policy or would like to exercise any of your rights set out above, you can contact us at:-

Email:  sally@sally-parker.co.uk

If we cannot resolve your concerns, you may report a concern to the Information Commissioner at ico.org.uk/concerns or telephone (0303) 123 1113 for further information about your rights.

Website

This section describes how your personal information is collected, used, and shared specifically when you visit our website.

What Type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications).

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors’ personal information?

Our website is build on the WordPress. Your data may be stored through WordPress’ data storage, databases and third-party applications.  

How do we use cookies and other tracking tools?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising services and analytics. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them. All Cookies used by and on Our Site are used in accordance with current Cookie Law. Upon accessing Our site, Cookies are placed on your computer or device, your continued use of Our site will equate to consent. This placing of Cookies is enabling Us to provide the best possible experience and service to you. Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first party Cookies may be placed on your computer or device: